Upgrading to Pro or Business

Most Civora customers start on Free and stay there. The Free tier is genuinely usable for small servers. Upgrade when you grow past the limits or want one of the paid features (custom severity tuning, the flagged review queue, longer audit retention, more connected servers).

The three plans#

Free — $0

3,000 messages/month with a 100 messages/day cap
1 connected server
All 5 templates
Basic dashboard
7-day audit log

If you're a personal server, a small community, or just trying Civora, Free is fine indefinitely.

Pro — $14/month or $134.40/year (20% off)

8,000 messages/month, no daily cap
1 connected server
Full dashboard
Custom severity tuning per category
Flagged review queue
30-day audit log

Pro is the right tier for active small-to-mid-size Discord communities that need either custom category tuning, the review queue, or longer audit history.

Business — $39/month or $374.40/year (20% off)

15,000 messages/month, no daily cap
5 connected servers
Full dashboard + custom severity tuning + flagged review queue
Priority support
90-day audit log
14-day free trial

Business is for operators who run multiple Discords, need longer audit history, or want priority support.

When people upgrade#

Hit the daily or monthly Free cap. The dashboard shows usage on the Billing page; when you're consistently bumping the cap, upgrading is the cleanest fix.
Want per-category tuning. On Free you pick a template; on Pro and Business you can override any category's severity threshold and action.
Want the review queue. "Flag for review" only does anything useful on Pro and Business.
Need longer audit retention. Free 7 days isn't always enough for incident investigation.
Need to connect more servers. Free and Pro both allow 1; Business allows 5.
Want priority support. Business-only.

How upgrading works#

Open Billing from the dashboard sidebar.
Click the upgrade button on the plan you want. You're redirected to Stripe Checkout (the payment page hosted by Stripe, not us). Enter your card details there.
After payment succeeds, Stripe redirects back to the dashboard with a success message.
Your new plan is live within seconds. The dashboard updates automatically.

Behind the scenes:

A Stripe subscription is created. From now on, Stripe handles renewals automatically.
You receive an email confirmation from Stripe with the receipt.
Your previous invoices show up on the Billing page under the invoices table (up to 24 recent invoices with PDF and hosted-page links).

Annual vs. monthly#

Annual billing is one upfront payment for 12 months at 20% off compared to 12× monthly. The Pro annual saves $33.60/year vs monthly; Business saves $93.60/year. Pick annual if you're confident you'll be on Civora for at least a year, or you prefer a single invoice for accounting.

Business 14-day trial#

Business comes with a 14-day free trial. You enter your card at checkout but you're not charged until the trial ends. Cancel anytime during the trial and you won't be charged.

Failed payments#

If a renewal payment fails (expired card, declined, etc.):

Stripe retries the charge automatically over the next several days.
You receive emails from Stripe asking to update your payment method.
The Civora dashboard shows a banner about payment status until it's resolved.
If retries keep failing, your subscription is eventually canceled by Stripe and Civora drops the account to Free tier. Your data isn't lost; you can resubscribe anytime.

To update your card: open Billing and use the Manage button — it opens the Stripe Customer Portal where you can change payment method, view invoices, and cancel.

What's next#

Cancelling your subscription — if you decide to wind down.
Statistics page — to check whether your usage actually warrants an upgrade.
Audit log — see how much retention your current tier gives you.