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Documentation

Everything you need to run Civora.

Self-serve docs covering installation, the moderation templates, the dashboard, billing edge cases, and the API surface. Looking for a person? The contact page is one click away.

Getting started

Install Civora on your server

Click "Add to Discord" → pick a server → grant the listed permissions → done. Civora starts in observe-only mode for the first 30 minutes so you can review what it would flag before it acts.

Pick a moderation template

We ship five templates — Strict, Balanced, Relaxed, Gaming, and Community. Each is a starting point you can tune from the dashboard. Most servers stick with Balanced.

Onboard your mod team

Invite mods from Dashboard → Settings → Team. Mods get access to the review queue and audit log but not billing.

How moderation works

The pre-filter

Bot messages, system events, and obvious noise (single emojis, link-only messages from trusted roles) skip the AI pipeline entirely. They don’t count toward your monthly cap.

Context windows

Civora looks at the surrounding 5 messages and the author’s recent history (last 24h) before scoring. That’s how it tells a heated debate from a targeted attack.

Severity tuning

Pro and Business plans can adjust per-category severity (slurs, harassment, NSFW, scams, spam). Free plans use template defaults.

Override learning

When mods override a Civora decision, the system records it and adjusts future scoring for similar messages on your server. Pro tier and up.

Dashboard reference

Servers

One row per connected guild. Click in for per-server stats, audit log, review queue, and settings.

Review queue

Messages Civora wasn’t fully sure about. Approving or rejecting here trains override learning.

Audit log

Every action Civora took, with the message, the mod (or bot) that acted, and the reason. Retention: 7d on Free, 30d on Pro, 90d on Business.

Stats

Volume processed, % flagged, top categories, language breakdown. Updated near-real-time.

Billing & limits

What counts as a message

Anything Civora actually processes. Pre-filtered messages don’t count. See the Pricing FAQ for the typical 65–75% ratio.

What happens at the cap

Civora pauses moderation until reset. Free resets daily at midnight UTC and monthly on the 1st. Pro and Business reset monthly on the 1st.

Switching plans

Upgrades are immediate and prorated. Downgrades take effect at the end of the current cycle. All from Dashboard → Billing.

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